Yes, we deliver to all UK areas and most international locations.
Whether you are in London, the Scottish Highlands, the Isle of Man, or even Australia we can get your glass to you. However, delivery times and couriers may vary depending on your location.
1. Scotland (Mainland)
✓ Service: Standard Courier (DPD/DX).
✓ Timeframe: Typically 1–2 working days (Same as England & Wales).
✓ Cost: Usually no additional charge.
2. Scottish Highlands & Islands
Due to the remote nature of these locations, couriers often charge a surcharge or take longer to arrive.
⚠️ Important: Delivery costs vary based on your specific postcode and order value.
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Affected Areas: Outer Hebrides, Orkney, Shetland, and remote Highland postcodes.
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Timeframe: Please allow 1–2 extra days on top of standard delivery.
3. Northern Ireland
✓ Service: Courier or Royal Mail (depending on package size).
✓ Timeframe: Typically 2–5 working days.
✓ Cost: Usually no additional charge, though some remote areas may incur a fee.
- Tip: Please ensure your address includes the county and a valid mobile number for tracking updates.
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4. Isle of Man (Crucial Checkout Step)
✓ Timeframe: Typically 1–2 working days.
⚠️ IMPORTANT CHECKOUT INSTRUCTION
When placing your order, you MUST select "Isle of Man" from the Country dropdown menu at checkout.
Do NOT select "United Kingdom".
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Why? If you select UK, the system may route your package incorrectly, causing significant delays or a failed delivery.
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How to do it:
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Go to Checkout.
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Click the "Country" list.
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Scroll down and select Isle of Man.
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5. Channel Islands & International Delivery
We also ship to:
✓ Channel Islands (Jersey, Guernsey)
✓ Republic of Ireland
✓ Europe, Australia, and Rest of World
Note: International shipping costs are calculated at checkout. If your country is not listed, please contact us for a quote.
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Delivery Timeframes Summary
Since we cannot predict courier delays, these are typical estimates for dispatch-to-delivery times:
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England & Wales: 1–2 Working Days
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Scotland Mainland: 1–2 Working Days
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Scottish Highlands: 2–3 Working Days
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Northern Ireland: 2–5 Working Days
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Isle of Man: 1–2 Working Days
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Remote Islands: 2–3 Working Days
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Tracking Your Delivery
DPD / DX Deliveries (Mainland UK):
• Real-time tracking.
• SMS text on the morning of delivery with a 1-hour slot.
Royal Mail (Remote Areas / Northern Ireland):
• Delivery confirmation tracking.
• Less "live" tracking than DPD, but highly reliable for remote locations.
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Common Questions
"Can I collect my order in person?"
No. We do not have a collection point or a shop front open to the public. All orders must be delivered via courier.
"How do I check the delivery cost?"
The easiest way is to add your items to the cart and proceed to checkout. Once you enter your Postcode, the system will automatically calculate the exact shipping cost for your area before you pay.
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Need to Check Your Area?
If you are unsure if your postcode incurs a surcharge, feel free to ask us before ordering.
💬 Live Chat
Our Virtual Assistant is ready to help 24/7.
- Click the chat icon on the bottom right of any page.
📧 Email
Send details to: info@stoveglassreplacement.co.uk
- We typically respond within one working day.
📱 WhatsApp
Message us at: https://wa.me/443302294118
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Monitoring Hours: Monday–Friday, 9am–3:30pm.
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You can message us 24/7, but we will respond during the hours above.
📞 Phone
Call us on: 0330 229 4118
- Lines Open: Monday–Friday, 9am–3:30pm.